Collective IQ (CIQ)®

Collective IQ ™️ monitors and manages the employees’ digital experience. Leveraging AI, automated procedures to enable them to make the best decisions for the business.

Learn more about
Collective IQ

CIQ – Collective IQ®

Collective IQ

Collective IQ is a platform that monitors and manages the employees’ digital experience based on AI, automating procedures and enabling them to make the best decisions for the business.

Helpdesk Efficiency

  • AI-driven root cause analyses
  • Smart prioritization of tasks
  • Automation of problem resolutions
  • Avoidance of future issues through prediction

test_note
test_note

Helpdesk Efficiency

  • AI-driven root cause analyses
  • Smart prioritization of tasks
  • Automation of problem resolutions
  • Avoidance of future issues through prediction

Digital Asset Management - SmartCenter

Energise User Engagement

  • Help users perform tasks with measurable satisfaction
  • Drive productivity by minimizing technical conflicts
  • Provide intelligent assistance on demand
  • Enable IT to predictively monitor and improve services for all users

Digital Asset Management - SmartCenter

Energise User Engagement

  • Help users perform tasks with measurable satisfaction
  • Drive productivity by minimizing technical conflicts
  • Provide intelligent assistance on demand
  • Enable IT to predictively monitor and improve services for all users

Leverage IT Asset Management to Drive Satisfaction

  • Operations and Finance Team see user productivity and sentiment
  • Operations anticipate issues and addresses them before they are problems
  • Helpdesk knows the user’s environment to speed ticket creation and resolution
  • IT spending can cost-effectively give users what they need

test_note
test_note

Leverage IT Asset Management to Drive Satisfaction

  • Operations and Finance Team see user productivity and sentiment
  • Operations anticipate issues and addresses them before they are problems
  • Helpdesk knows the user’s environment to speed ticket creation and resolution
  • IT spending can cost-effectively give users what they need

Do you want to know more about Almaden’s Products?

 

Contact our team of Experts