Almaden strengthens strategic partnership with Stefanini during Kick Off 2026
Almaden took part in Stefanini Group’s Kick Off 2026, one of the most relevant global gatherings in the technology, innovation, and business ecosystem, held January 14–17 at the Grand Hyatt Hotel in São Paulo. The event brought together hundreds of participants from multiple countries, consolidating itself as a strategic space for aligning vision, co-creating solutions, and strengthening partnerships.
The Stefanini KO officially opens the group’s strategic journey for the year, promoting discussions on trends, operational efficiency, artificial intelligence, and the real impact of technology on business. For Almaden, participating in the event reinforces its positioning as a strategic partner in Digital Employee Experience (DEX), ITAM (IT asset management), and generative AI solutions, all aligned with the current challenges faced by large organizations.
“Participating in Stefanini’s global Kick Off reinforces the strategic relevance of this partnership in driving the next phase of growth for the customers served by this ecosystem,” says Leandro Silva, CEO of Almaden.
Technology driven by results and digital experience
- The reactive nature of many IT organizations, which are often only engaged after users are impacted, leading to productivity loss and frustration with the digital experience.
- Significant productivity losses caused by digital failures and interruptions that are not mapped or analyzed in a structured way.
- A lack of clear visibility into the real costs of assets, licenses, and unproductive time, which makes technology investment decisions more difficult.
Proactivity, integration, and operational efficiency
Almaden’s solution stands out by combining capabilities such as:
- Performance and asset monitoring, with device- and application-level insights.
- Intelligent knowledge management with a virtual assistant, accelerating issue resolution and supporting service teams.
- User sentiment analysis, connecting quantitative performance data with the actual perception of employees.
- Asset automation and integrations with platforms such as ServiceNow, Zendesk, Jira, Cervello, and other ITSM and collaboration tools.
The results presented include a significant reduction in support tickets, less digital downtime, increased productivity, and optimized software and licensing costs, underscoring the direct impact of technology on business KPIs. By establishing a more proactive IT operation, companies gain visibility into experience blind spots and are able to prioritize initiatives that deliver the highest return to the business.
“With Collective IQ®, we help companies move from a reactive model to a truly proactive IT operation—business-aligned, data-driven, and ready to scale,” adds Leandro Silva.
A partnership that drives innovation and co-creation
Almaden’s presence at Stefanini’s KO 2026 reinforces the joint commitment of both companies to co-creating solutions, delivering measurable value to customers, and building a more integrated, efficient, and experience-driven technology ecosystem. Immersed in an environment that brings together executives, partners, and global leaders, Almaden strengthens its role as a reference in DEX and IT visibility in the context of large-scale digital transformation initiatives.
By actively participating in the event, Almaden expands collaboration opportunities, connects with Stefanini Group’s strategic agenda, and consolidates its vision for the future of modern IT management—where digital experience, AI, and data work together to support sustainable business growth.
