ITAM Performance and Capacity
Improve your helpdesk experience
Geolocation is useful, not just for tracking systems if they are lost or stolen. If a helpdesk technician knows that you are working remotely that may assist with a problem diagnosis.Â
Operational Efficiency
Improve your operational efficiency by knowing the location of devices. No more scrabbling about in spreadsheets to find out which office a device is in.
Right sizing
A major challenge for IT is providing the correct resources to the usage profiles of each user or area of ​​the companies.
Well specified systems, without over-capacity or under-capacity, delivers agility to the business. Improving overall systems and application availability, and improving user satisfaction. Ensuring systems are correctly sized for the role, or task at hand helps the company by delivering the best performance at the lowest cost.
Performance and Capacity
Collective IQ® ITAM Performance and Capacity solution predictively identifies and analyzes the usage of computational resources across the entire environment. Monitoring CPU, memory utilization, and storage capacity. SmartCenterâ„¢ continuously identifies bottlenecks or underperforming systems. This proactive view of systems and work patterns enables the right systems to be scheduled for upgrade or Technology Refresh.Â
Collective IQ® ITAM allows companies to work strategically with business areas to refresh the systems and infrastructure by gradually replacing components and equipment. By taking into account the state of the IT infrastructure, the investment capacity, and the appropriate prioritization for necessary replacement.