IT Asset Discovery
IT Asset Discovery is an integral feature of Collective IQ® ITAM. This allows you to discover and inventory your hardware and software assets.
Improve your helpdesk experience
Geolocation is useful, not just for tracking systems if they are lost or stolen. If a helpdesk technician knows that you are working remotely that may assist with a problem diagnosis.Â
Operational Efficiency
Improve your operational efficiency by knowing the location of devices. No more scrabbling about in spreadsheets to find out which office a device is in.
IT Asset Discovery
Information discovered includes:
Hardware Information
- Manufacturer
- Model
- Serial Number
- Disk Size
- Processor Information
- MakeÂ
- Installed Memory
- access to multiple devices at the same time
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Software Information;
- Operating System
- Windows Desktop
- Windows Server
- Version
- Linux
- MacOS
- IP Address
IT Asset Discovery
IT Asset Discovery, in Collective IQ® ITAM , uses a number of different protocols to gather its data depending on the source system.
We have agent-based Discovery for Windows, Linux, MacOS, and mobile devices. Discovery also uses SNMP for IP-enabled devices, such as:
- Switches
- Routers
- Printers
- CCTV cameras
- NAS devices
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